A common concern about monitoring your business’ social media presence is that it takes up too much of your valuable time. How do you fit the online conversation in during your already packed day? If you set up a solid routine, monitoring your online presence doesn’t have to be a hassle. Start with 10 minutes a day. Yes, it’s doable. Here’s how.
Listening and responding to customers and potential customers in the social media sphere is just as important as returning a client phone call, providing customer service at your front counter and making your customer feel cared for. So you know you need to make time for it. Start with these five easy steps provided by HubSpot. And in about 10 minutes each day, you can monitor what people are saying about your brand, set yourself up as an expert in your field and be prepared to be a part of the conversation when the time’s right.
Scott Morrell is a social media guru at Barnett Cox & Associates. He can be reached at 788-4432, @MorellScott on Twitter or smorrell@barnettcox.com.
